Tired but wired after LocalGovCamp North – great sharing, collaboration, conversations and a reminder that great stuff is happening in the sector despite the tough times
Is intention the enemy of action?
Musing on progress to consistently deliver even basic digital public services I’ve found myself asking is intention the enemy of action?
Weeknote 11: week ending 15 March 2024
LocalGovCamp Midlands leads me to think about a framework library for the sector, the difference between improving individual service and user journeys and doing multi-service journeys to match a user’s mental model, and a plug for great sessions from colleagues at Services Week