LocalGovCamp Midlands leads me to think about a framework library for the sector, the difference between improving individual service and user journeys and doing multi-service journeys to match a user’s mental model, and a plug for great sessions from colleagues at Services Week
Weeknote 07: week ending 16 February 2024
Affinity mapping as a learning activity, search engine optimisation and competing content in local gov, and a beautiful spring walk filled with snowdrops and philosophy