Killing me softly: why your micro-copy makes or breaks your digital experience
When even your form labels can stop a customer journey dead you know you can no longer ignore the importance of micro-copy
When even your form labels can stop a customer journey dead you know you can no longer ignore the importance of micro-copy
In which I think about the user experience of running a small business…
Massive week for record label Reckless Yes plus a BAFTA and getting the kids into UX