How to lose friends and infuriate people (or, one common mistake organisations make on social media)
What mistake are organisation’s making to be insufferable online?
What mistake are organisation’s making to be insufferable online?
This is a post about a meandering thought on which my brain snagged over weekend, the hypothetical question of “what would your organisation do if one of the free social media platforms they’ve invested in suddenly required you to pay to use?” I was particualarly thinking about Twitter as an example of this. Many councils […]
So, it looks like I’ve volunteered to be your host for the #lgovsm chat on 18 March 2011. It’s a temporary post while the wonderful @loulouk is being epic at LocalBySocial NorthWest. At 1pm, I’ll be hosting a one hour live conversation on Twitter and this week we’ll be talking about the essential social media […]