Weeknote 11: week ending 15 March 2024

LocalGovCamp Midlands leads me to think about a framework library for the sector, the difference between improving individual service and user journeys and doing multi-service journeys to match a user’s mental model, and a plug for great sessions from colleagues at Services Week

3 conversations before you create a digital strategy or start a website project

Before you dive into creating a digital strategy or starting a website redesign project make sure you’ve had these three conversations as a team and organisation