LocalGovCamp Midlands leads me to think about a framework library for the sector, the difference between improving individual service and user journeys and doing multi-service journeys to match a user’s mental model, and a plug for great sessions from colleagues at Services Week
3 conversations before you create a digital strategy or start a website project
Before you dive into creating a digital strategy or starting a website redesign project make sure you’ve had these three conversations as a team and organisation
#weeknotes S06 EP10
Wicked problems, designers destroying the world, and thinking about the future…