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Category: LocalGov Digtial

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Five potential ways to prototype chatbots in the public sector

Following on from my piece on the potential for chatbots and AI in public sector here’s five potential prototypes to get started on

Posted by Sarah on 20/04/201719/04/2017

Posted in Content strategy, local government, LocalGov Digtial, Shiny and new
Tagged AI, artificial intelligence, chatbots, healthcare, housing, local government, NHS digital, public sector, service delivery

The Future of Digital and Customer Engagement

How do we get better at using digital channels? A panel discussion hosted by WestCo

Posted by Sarah on 06/12/2016

Posted in Content, Content strategy, Events, local government, LocalGov Digtial, online communications, Print and offline, Social media, Usability, Website
Tagged content marketing, content strategy, customer engagement, customer experience, customer journeys, digital content strategy, digital engagement, digital experience, event, panel discussion, research and insight, speaking, user experience, User experience design, user research, westco

Progress: time to evolve LocalGov Digital

It’s time to have your say on the evolution of the LocalGov Digital network

Posted by Sarah on 28/11/2016

Posted in local government, LocalGov Digtial
Tagged collaboration, leadership, local government, localgov digital, localgovdigital, reflective practice

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