A summary of what I covered in my Digital in the DNA presentation for Granicus Annual Public Sector Communications 2017
What is your content doing for you?
Are you measuring outputs or going more in-depth to find out how your content is supporting real-world outcomes?
Five potential ways to prototype chatbots in the public sector
Following on from my piece on the potential for chatbots and AI in public sector here’s five potential prototypes to get started on