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The Future of Digital and Customer Engagement

How do we get better at using digital channels? A panel discussion hosted by WestCo

Posted by Sarah on 06/12/2016

Posted in Content, Content strategy, Events, local government, LocalGov Digtial, online communications, Print and offline, Social media, Usability, Website
Tagged content marketing, content strategy, customer engagement, customer experience, customer journeys, digital content strategy, digital engagement, digital experience, event, panel discussion, research and insight, speaking, user experience, User experience design, user research, westco

Digital Content Strategy KHub group

I’m pleased to finally announce that Carl Haggerty and I have come good on our… Read More… Continue reading Digital Content Strategy KHub group

Posted by Sarah on 24/03/2012

Posted in Content strategy, GovCamp, local government, Online community
Tagged carl haggerty, content strategy, digital content strategy, GovCamp 2012, knowledge hub, knowledge sharing, local government, web content strategy

Ghosts of content past

In which we check whether your website has been beseiged by zombie content… Are some… Read More… Continue reading Ghosts of content past

Posted by Sarah on 22/03/201222/03/2012

Posted in Content, Content strategy, online communications, Website
Tagged content lifecycle, Content Management, content strategy, digital content strategy, web content strategy, Website
1 Comment on Ghosts of content past

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