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Digital in the DNA

A summary of what I covered in my Digital in the DNA presentation for Granicus Annual Public Sector Communications 2017

Posted by Sarah on 28/09/2017

Posted in Events, local government
Tagged #ukcomm17, Digital in the DNA, digital transformation, Granicus, Granicus Annual Public Sector Communications Conference 2017, local government, localgovdigital, public sector

The Future of Digital and Customer Engagement

How do we get better at using digital channels? A panel discussion hosted by WestCo

Posted by Sarah on 06/12/2016

Posted in Content, Content strategy, Events, local government, LocalGov Digtial, online communications, Print and offline, Social media, Usability, Website
Tagged content marketing, content strategy, customer engagement, customer experience, customer journeys, digital content strategy, digital engagement, digital experience, event, panel discussion, research and insight, speaking, user experience, User experience design, user research, westco

What should Local Gov be doing next digitally?

What should local government be doing digitally? Thoughts on an open conversation with Dr Stephen Jeffares.

Posted by Sarah on 16/03/2016

Posted in Content strategy, Events, local government, LocalGov Digtial
Tagged better public services, change, local gov digital, radical change, service design, sustainable change, transformation
4 Comments on What should Local Gov be doing next digitally?

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