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Is intention the enemy of action?

Musing on progress to consistently deliver even basic digital public services I’ve found myself asking is intention the enemy of action?

Posted by Sarah on 05/08/202505/08/2025

Posted in Content strategy, Culture change, local government, LocalGov Digtial, User Experience
Tagged content strategy, customer experience, digital experience, digital maturity, digital strategy, digital transformation, FixThePlumbing, local council, local government, localgov digital, portals

Simplicity is beautiful

Simplicity is beautiful

What can local government designers learn from a discontinued Denby pottery range? Let’s look at Arabesque

Posted by Sarah on 13/02/202413/02/2024

Posted in local government
Tagged arabesque, denby stoneware, design, design ethos, design framework, design patterns, design systems, everyday design, functional design, local council, local government, local government website, UI design, visual design

Another first 100 days in LocalGov

Back in local government I’m capturing thoughts over my first 100 days in my new role

Posted by Sarah on 13/12/202312/12/2023

Posted in local government, personal development
Tagged coaching questions, First 100 days, HUSTLE+Hush, Lead UX/Content Designer, leadership behaviours, new job, New job coaching, personal development, professional development, reflection, self-reflection, Team leader

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  • Weeknote: week ending 24 October 2025
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  • Weeknote: week ending 10 October 2025
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