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Five potential ways to prototype chatbots in the public sector

Following on from my piece on the potential for chatbots and AI in public sector here’s five potential prototypes to get started on

Posted by Sarah on 20/04/201719/04/2017

Posted in Content strategy, local government, LocalGov Digtial, Shiny and new
Tagged AI, artificial intelligence, chatbots, healthcare, housing, local government, NHS digital, public sector, service delivery

Chatbot potential in local government

What opportunities do chatbots offer local government for customer service and service delivery?

Posted by Sarah on 09/04/2017

Posted in Content strategy, local government, Shiny and new
Tagged AI, artificial intelligence, chatbots, customer access, customer channels, customer services, machine thinking, user interface
2 Comments on Chatbot potential in local government

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