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Sarah Lay

Content and Experience Designer – Music Journalist – Record Label Owner – Author – Open Worker

Category: Shiny and new

Written by Sarah20/04/201719/04/2017

Five potential ways to prototype chatbots in the public sector

Following on from my piece on the potential for chatbots and AI in public sector here’s five potential prototypes to get started on

Written by Sarah09/04/2017

Chatbot potential in local government

What opportunities do chatbots offer local government for customer service and service delivery?

Written by Sarah18/09/201518/09/2015

Print’s not dead: launching Louder Than War magazine

As everyone cries ‘print is dead’ we challenge the view with the launch of Louder Than War magazine

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