Pivoting content strategy as AI snippets on search kill clickthroughs, protecting innovators from the corporate immune system. and finding happiness each day as the years go by fast
Five potential ways to prototype chatbots in the public sector
Following on from my piece on the potential for chatbots and AI in public sector here’s five potential prototypes to get started on
Chatbot potential in local government
What opportunities do chatbots offer local government for customer service and service delivery?