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Five ways to reply to a negative tweet

When a high-profile account calls you out on your work how should you as a public sector org respond?

Posted by Sarah on 25/06/2019

Posted in Social media, Twitter
Tagged fatal accident, Jeremy Clarkson, Kensington and Chelsea Police, Metropolitan Police, negative press, negative tweets, police officers, police officers that tweet, public sector communications, responding to negative comments, traffic police, Twitter, Twitterstorm, when to engage online

Twitter verification: tick!

Sharing is good – more councils get verified after my ‘how to’ post for blue tick applications

Posted by Sarah on 13/02/201513/02/2015

Posted in How to guides, online communications, Social media, Twitter
Tagged blue tick, category 1 responders, twitter verification

Twitter verification for councils

The easy application councils can make to get their official Twitter account verified

Posted by Sarah on 27/01/201528/01/2015

Posted in How to guides, local government, Social media, Twitter
Tagged blue tick, Cabinet Office, category 1 responders, category one responders, official account, official channel, twitter verification, verified account

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