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Five ways to reply to a negative tweet

When a high-profile account calls you out on your work how should you as a public sector org respond?

Posted by Sarah on 25/06/2019

Posted in Social media, Twitter
Tagged fatal accident, Jeremy Clarkson, Kensington and Chelsea Police, Metropolitan Police, negative press, negative tweets, police officers, police officers that tweet, public sector communications, responding to negative comments, traffic police, Twitter, Twitterstorm, when to engage online

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