A podcast with great colleagues about service and user-centred design, the power of saying no, and a reminder from the past about what the future could hold
Weeknote – week ending 22 August 2025
Pivoting content strategy as AI snippets on search kill clickthroughs, protecting innovators from the corporate immune system. and finding happiness each day as the years go by fast
Weeknote – week ending 15 August 2025
Another #weeknote – this week thoughts on organisational culture, more on that tricky transformation, and unexpected learnings