Skip to content
  • Home
  • About Sarah Lay
  • Get in touch

Sarah Lay

Content and Experience Designer – Music Journalist – Record Label Owner – Author – Open Worker

Work experience in the remote age

How might we offer work experience when we all work from home?

Posted by Sarah on 22/01/202421/01/2024

Posted in Working Out Loud
Tagged organisational culture, remote working, work experience, working from home

Weeknote 03: week ending 19 January 2024

The new year energy is mellowing so a rest and reflection week

Posted by Sarah on 19/01/202419/01/2024

Posted in Working Out Loud
Tagged Agile communication, external processor, introvert, introvert at work, open working, rejection sensitivity, storytelling

HMRC and the outdated payment methods

This is a post about the user having to do the hard work. Before I… Read More… Continue reading HMRC and the outdated payment methods

Posted by Sarah on 17/01/202416/01/2024

Posted in User Experience
Tagged content design, emotion mapping, end to end journey, HMRC, identity, Language, omnichannel, poor user experience, slow user journeys, user emotions, user flow, user journey

Posts navigation

Older posts
Newer posts

Search

Recent Posts

  • Lost in the woods
  • Weeknote: week ending 14 November 2025
  • Weeknote: Week ending 7 November 2025
  • Weeknote: week ending 24 October 2025
  • LocalGov Digital – here comes the next chapter

Tags

#weeknotes coaching content design Content Management content strategy Dan Slee Derbyshire digital engagement digital media Facebook goal progress goal setting Google Government internal communications journalism leadership local council localgovcamp localgov digital localgovdigital local government music Music journalism noble and wild personal development professional development reckless yes record label reflection reflective practice research Social media Social network social networking Twitter unconference Usability user experience Vital Facebook Skills web content strategy Website weeklyblogclub work working out loud

To the archives!

Proudly powered by WordPress | Theme: the-clean-blog by LebCit.