Whether you’re a small business or an established organisation working with me will help you create content which connects your to your customers, and makes conversations great experiences which convert to paying clients.
I’ve worked with content – online and off – for the last 20 years across the public sector, music industry, creative businesses, and in high street retail. I know the power of content to connect you with your customers and clients, and to not only help you tell your story but provide them with great experiences they’ll return for and talk about.
I can help you with all aspects of content which helps your customer conversations and conversions:
customer conversations and user research | content strategy | content design | UX writing | content marketing | editorial planning and calendars | channel strategy | style guides and tone of voice | social media management | organic and paid digital marketing | measuring your success | copywriting | influencer marketing | brand
Ways to work together
Training and mentoring
I love working with established teams and helping them to overcome obstacles and fulfil their individual and group potential through my training and mentoring offer. I’ve designed and delivered big transformation programmes and worked at junior and senior level in content and digital teams in both the public and private sector, as well as having experience as a team of one in my own business.
I’m an experienced trainer and over the years have helped hundreds of people with their digital, content and communications skills so whether it’s one-to-one, small group, workshop or classroom style get in touch to discuss and we’ll put together the training which is perfect for you.
Support for your team and projects
If you’re looking for interim support for your team, or to scale up flexibly around a project, get in touch and see how I can help. With strategic and tactical experience of user and customer experience, content strategy and marketing, social media management and digital engagement, I take an evidence-led approach to communications and love helping organisations start and join conversations which matter.
Events and public speaking
My talks focus on conversation, connection, and collaboration and how great content can create these experiences so if you’d like me to come along to your event – whether it’s a small local networking group or a large scale conference – do get in touch.
I have previously spoken at events including LGCommunications Comms Academy, Granicus Annual Conference for the Public Sector, and WEBBOS in Stockholm as well as smaller scale events including Women in Music panels in both Derby (Women Amplified) and Liverpool (Writing On The Wall).
Partner with me
I’m always looking for ways to offer more value to my clients and one of the ways is through my network of individuals and businesses offering services which compliment what I do. Whether you’re a great graphic designer, a developer, an SEO specialist, or business coach – if you think you could add value to my clients get in touch to see how we might partner together.