Jumping through hoops

It struck me the other day (not for the first time) how difficult most online transactions are with official bodies. Not just councils, although they have their fair share, but other agencies and even companies delivering services on their behalf. This didn’t strike me out of the blue. I have recently been ‘invited’ to take […]


Gov geeks headed for London on Thursday 4 March and gathered for another LocalGovCamp unconference. With so much to pack into a day we were asked to use just one word to describe why we’d come along and what we hoped to get out of the day as we did a round of introductions. My […]

Power to the People (reprise)

I first blogged asking for people to share their experience of devolving authorship responsibility back in June. From the response I had then and since it seems that this is a thorny issue that many of us (as local government web people) are grappling with. As a theory, creating content for an organisation’s website and […]