Out of one of those random Twitter conversations comes another potentially useful place to share experience and knowledge with other local gov folk.
We’re currently gearing up for the project to redesign / rebuild our public website and I tweeted a couple of people at other authorities I knew were a little further down the line [...]

When was the last time you took a stroll through your website and looked around at what was there? Did you look below the surface at not just what was there but evidence of how it was working (or not) for your site visitors?
It’s one of those tasks that is often pushed down the To [...]

This UKGovCamp 10 Session by Al Smith was focused mainly on how council’s responded to January’s Big Freeze in terms of online communication.
Al had some interesting experience and innovations to share around communicating quickly information on school closures, road gritting and any affected services.
The group talked about how in a rapidly occurring situation online communication [...]