3 articles Tag User experience design

ReallyUsefulDay – GDS meets localgov

An exciting day out in London today at the Government Digital Service / LocalDirectGov Really Useful Day, looking at the user journeys between GovUK and council websites. Hosted at DCLG, the day had a practical bent as after some initial background information was given we broke into groups and focused on re-working a user task to come up with an ideal wireframe for the journey. In the morning sessions we looked at tasks a citizen …

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Is there anybody out there?

In the last few days I’ve been thinking a lot about audiences, assumptions and effort. Partly this follows on from the presentation I gave at Epic Social Media for the Public Sector in Exeter a couple of weeks ago, partly it’s from conversations which have passed through my Twitter timeline, partly the content strategy stuff and partly because I’m questioning absolutely everything at the moment. What’s really bothering my brain cells at the moment is …

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A little light reading

A quick post from me this week as time seems to be getting away from me! I thought I’d just share some of the reading I’ve been doing recently and see if anyone else wanted to share what they’ve found useful (or, I suppose what they’ve found hasn’t been worth the time and effort). So, in terms of non-fiction reading I’ve recently been getting my eyes around: Clout: The art and science of influential web …

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