This UKGovCamp 10 Session by Al Smith was focused mainly on how council’s responded to January’s Big Freeze in terms of online communication.
Al had some interesting experience and innovations to share around communicating quickly information on school closures, road gritting and any affected services.
The group talked about how in a rapidly occurring situation online communication [...]

Did you all have a nice Christmas?
I did. Bridesmaid for my friend on the 22nd and then the joy of my nearly-three-year-old bouncing off the walls with seasonal excitment. I had the whole of Christmas week off for these two landmark events. I didn’t think about the corporate twitter account at all.
But Boxing Day is [...]

I first blogged asking for people to share their experience of devolving authorship responsibility back in June. From the response I had then and since it seems that this is a thorny issue that many of us (as local government web people) are grappling with.
As a theory, creating content for an organisation’s website and sharing [...]