36 articles Tag local council

ReallyUsefulDay – GDS meets localgov

An exciting day out in London today at the Government Digital Service / LocalDirectGov Really Useful Day, looking at the user journeys between GovUK and council websites. Hosted at DCLG, the day had a practical bent as after some initial background information was given we broke into groups and focused on re-working a user task to come up with an ideal wireframe for the journey. In the morning sessions we looked at tasks a citizen …

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Is there anybody out there?

In the last few days I’ve been thinking a lot about audiences, assumptions and effort. Partly this follows on from the presentation I gave at Epic Social Media for the Public Sector in Exeter a couple of weeks ago, partly it’s from conversations which have passed through my Twitter timeline, partly the content strategy stuff and partly because I’m questioning absolutely everything at the moment. What’s really bothering my brain cells at the moment is …

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Epic Social Media for the Public Sector – South West

Yesterday I presented on measuring social media activity at the Epic Social Media for the Public Sector conference in Exeter. I hope people found my presentation useful and not too dull but I thought I’d share the basis of what I said here. Magic Numbers: Measuring the Quality and Quantity of your Social Media Activity This presentation was really a basic introduction to measurement and evaluation and hopefully fitted with the other presentations around strategy …

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