ReallyUsefulDay – GDS meets localgov

An exciting day out in London today at the Government Digital Service / LocalDirectGov Really Useful Day, looking at the user journeys between GovUK and council websites. Hosted at DCLG, the day had a practical bent as after some initial background information was given we broke into groups and focused on re-working a user task […]

Content strategy WTF? session at UKGC12

My second post about UK GovCamp 2012 to try and capture what happened in the two sessions I co-hosted with Carl Haggerty on content strategy in local government. Our session on Friday afternoon was a good chance to explain the work we’d both been doing and our thinking about content strategy (Carl is working on […]

The mind-bending brilliance of UKGovCamp12

Friday and Saturday last week saw me at UK GovCamp 2012 (or #ukgc12) – the annual unconference for gov geeks, digital doers and people who just want to make public services and society better. It was, as ever, a mind-bending delight of energy, passion, ideas and camaraderie. It’s been suggested by Dan Slee that we […]