When was the last time you took a stroll through your website and looked around at what was there? Did you look below the surface at not just what was there but evidence of how it was working (or not) for your site visitors?
It’s one of those tasks that is often pushed down the To [...]

So, the transition from 2009 into 2010 was dressed in two jumpers and mittens as The Big Freeze hit the UK.
The snow which had made a white Christmas a fun-filled festive treat turned the return to work flicker between tedious and treacherous on the disruption scale.
There have already been posts about how council services and [...]

I first blogged asking for people to share their experience of devolving authorship responsibility back in June. From the response I had then and since it seems that this is a thorny issue that many of us (as local government web people) are grappling with.
As a theory, creating content for an organisation’s website and sharing [...]